Tools / Email, SMS & Retention
Email, SMS & Retention Tools
121 tools used by top eCommerce brands

Omnisend
Omnichannel marketing automation combining email, SMS, and web push.
67,532
customers

Privy
Leading ecommerce marketing automation for growing sales and contact lists.
46,821
customers

Postscript
SMS marketing platform built for Shopify brands with compliance-first messaging.
22,941
customers

Essential Announcement Bar
Customizable announcement bar for Shopify stores.
16,687
customers

Shopify Collabs
Destination for influencers and customers to apply to affiliate and ambassador programs.
11,248
customers

Attentive
Personalized text messaging platform for innovative eCommerce brands with AI-powered campaigns.
9,158
customers

Social Snowball
Word-of-mouth marketing platform for affiliate and TikTok influencer programs.
3,209
customers

Videowise
All-in-one video commerce platform with shoppable videos and live shopping.
2,039
customers

Drip
Marketing automation platform designed for eCommerce brands.
1,147
customers

PostPilot
THE direct mail platform for digitally native brands with AI-powered targeting.
734
customers

Sendlane
Unified email, SMS, and reviews platform for eCommerce brands.
482
customers

Sendgrid
Email delivery platform for transactional and marketing emails at scale.
326
customers

Retention.com
Identity resolution platform for recovering anonymous website visitors.
228
customers

Wunderkind
Performance marketing engine identifying anonymous visitors for personalized messaging.
192
customers

Shopify Email
Built-in email marketing tool within Shopify admin.
186
customers

GRIN
Creator management platform for building and scaling creator programs.
161
customers

Tolstoy
Video commerce platform driving engagement through shoppable videos.
159
customers

Superfiliate
End-to-end affiliate, influencer, and referral programs with co-branded landing pages.
131
customers

AddShoppers
Performance marketing platform with SafeOpt for recovering lost shoppers.
119
customers

VideoPoint
AI video creation for Shopify across PDPs, collections, and pages.
113
customers

Digioh
Personalized quizzes and high-performing pop-ups with Klaviyo integration.
96
customers

WisePops
On-site marketing platform with pop-ups, bars, and embedded forms.
87
customers

POWr
Suite of website plugins for forms, popups, and social feeds.
80
customers

Shopify Inbox
Free business chat app for converting browsers into buyers with live chat.
55
customers

Dataships
AI consent optimization turning customers into email and SMS subscribers.
42
customers

Alia
Popup tool rewarding shoppers with discounts for learning about the brand.
38
customers

Aspire
Influencer marketing platform connecting brands with creators for authentic content.
37
customers

Google Shopping Autopilot
Automated Google Shopping campaign management for eCommerce.
37
customers

ShoppingGives
Cause marketing platform connecting purchases with charitable donations.
33
customers

Active Campaign
Email marketing and automation platform with CRM for eCommerce.
29
customers

Braze
Customer engagement platform with cross-channel messaging and automation.
26
customers

LoudCrowd
Creator commerce platform for influencer storefronts and ambassador programs.
24
customers

Ometria
Customer data and marketing platform for retail with AI-powered campaigns.
22
customers

Recart
SMS marketing for Shopify brands with compliant subscriber growth tools.
16
customers

Novel Video
Shoppable video platform to extend content ROI and conversions.
16
customers

Emotive
Conversational SMS marketing platform for eCommerce brands.
15
customers

SMSBump
SMS marketing and automation app for Shopify by Yotpo.
14
customers

Endlss
Ambassador OS for lean DTC teams to recruit creators and track ROI.
14
customers

Listrak
Cross-channel marketing automation for retail and eCommerce.
14
customers

TxtCart
AI-native SMS marketing turning shopper intent into revenue automatically.
13
customers

Customer.io
Automated messaging platform for targeted emails, push, and SMS.
13
customers

Katalys
Performance marketing platform for eCommerce brands.
12
customers

Scribeless
Personalized handwritten notes with automated campaigns and 99% open rate.
11
customers

Wheelio
Gamified pop-up wheel for email capture and engagement.
11
customers

Mailability
AI-powered intent scoring boosting email and SMS revenue.
10
customers

SARAL
Simple influencer marketing: find influencers, automate outreach, track performance.
10
customers

Checkmate
Direct-to-consumer checkout links for social and email marketing.
10
customers

BlueCore
Retail marketing platform with predictive intelligence and personalization.
10
customers

Govalo
Gift card platform for Shopify that turns gift cards into a growth channel.
10
customers

Sailthru
Personalized marketing automation for email, web, and mobile.
9
customers

Sleeknote
On-site messaging and pop-ups for lead generation.
9
customers

Liverecover
SMS-based abandoned cart recovery with human agents.
8
customers

Archive
AI-powered UGC platform that automatically captures and repurposes creator content.
8
customers
Pixelpop
Popup and banner builder for Shopify stores.
8
customers

Spellbound
AI-powered email copywriting for eCommerce marketing campaigns.
7
customers

Mailmend
Email marketing optimization and deliverability tool.
7
customers

Relo
Smart replenishment reminders for consumable product brands.
7
customers

Voyage Mobile
SMS marketing platform with AI-powered conversational commerce.
7
customers

Poplar
Tech-enabled direct mail with real-time tracking and dynamic personalization.
5
customers

Blueprint
AI-powered email marketing optimization for eCommerce.
5
customers

Consio AI
Converts phone sales through inbound and outbound campaigns with AI.
5
customers

The Lobby
Influencer marketplace for gifting, paid partnerships, and UGC.
4
customers

BloomReach
Commerce experience cloud with search, merchandising, and personalization.
4
customers

Storista
Instagram content integration for Shopify stores.
4
customers

Influence.io
Streamlines influencer identification, connection, and collaboration.
3
customers

Abra
Collaborative commerce platform for brand partnerships.
3
customers

Bunu
AI-powered tool converting static pictures into short videos.
3
customers

Seguno
Email marketing app built exclusively for Shopify.
2
customers

Moast
Customer video testimonials and social proof platform.
2
customers

commercetools
Composable commerce platform with video capabilities.
2
customers

Viral Sweep
Sweepstakes and contest platform for customer engagement.
1
customers

Proof Bear
Sales popup tool leveraging social proof notifications.
1
customers

Orita
AI-powered email list management for optimal send targeting.
0
customers

SmartrMail
Email marketing automation for eCommerce with product recommendations.
0
customers

Starbuzz.ai
AI-powered influencer discovery and analytics platform.
0
customers

Stack Influence
Micro-influencer marketing platform with automated product seeding.
0
customers

Lyvecom
Video commerce with shoppable videos and livestream shopping.
0
customers

Campaigner
Email marketing platform with advanced automation and segmentation.
0
customers

InboxPilot
Email automation and inbox management for eCommerce.
0
customers

Lucent
Email and SMS marketing optimization platform.
0
customers

Cosmo
Conversational messaging and chat marketing platform.
0
customers

Orderly Emails
Custom email template builder for Shopify order notifications.
0
customers

Upgrow
Growth marketing agency and tools for eCommerce brands.
0
customers

ZEPIC
Customer engagement and marketing automation platform.
0
customers

Website Speedy
Site speed optimization tool for improving page load times.
0
customers

Poper
AI-powered popup and on-site messaging builder.
0
customers

AiTrillion
All-in-one marketing platform with AI-powered automation.
0
customers

GetResponse
Email marketing and automation platform with landing pages.
0
customers

Discount Kit
Discount and promotion management tool for Shopify.
0
customers

Hiro Analytics
Email & SMS Reporting Made Easy Automate comprehensive client reporting in minutes, not hours. Track all your client KPIs without having to switch between accounts. Present the metrics that matter most to your clients/stakeholders with customizable dashboards.
0
customers

Embed Social
EmbedSocial is a robust UGC platform with powerful capabilities to aggregate user-generated content from various sources, such as social media networks, email automations and website widgets. The platform enhances the collected data with tools to analyze, store and reuse the content for further social media re-publishing, email campaigns and embedding on website to sell more. EmbedSocial empowers brands to tap into authentic social proof by easily collecting, managing, and publishing user-generated content across channels.
0
customers

All In One Email
A full-service email performance solution that takes over the channel from end to end. We don’t just give you tools. We own the outcomes. Fix deliverability and restore inbox placement. Build campaigns, automations, and flows that drive real engagement. Fully manage execution—strategy, copy, design, sends, testing, reporting. No more duct-taped platforms. No more ghosted Slack threads. No more guessing at what works. With our Inbox to Income system, email becomes what it was always meant to be: a scalable, profitable, predictable growth channel. Tired of babysitting email—or explaining to your board why the biggest list in your stack isn’t pulling its weight? Let’s fix that.
0
customers

EcomSend Pop Ups, Email Popups
Trustoo (formerly EcomSend Pop Ups, Email Popups) helps Shopify merchants grow their email and SMS marketing lists while boosting conversions. Capture leads with opt-in forms, exit-intent popups, and engaging gamified designs like spin-the-wheel. Offer customizable discounts to reduce cart abandonment and convert visitors into loyal customers. Subscribers sync automatically with Shopify, ensuring seamless integration with apps like Klaviyo, Mailchimp, and SMSBump. No coding required, plus 24/7 responsive support to maximize results and drive sales growth.
0
customers

Nwsflash
Email & SMS marketing and retention agency for E-commerce brands.
0
customers

Retentionlly
Retentionlly.com is a UK-based retention marketing agency that helps wellness and e-commerce brands grow by focusing on email and SMS strategies designed to turn one-time buyers into loyal repeat customers. Their services include automated flows, campaigns, loyalty and community programs, zero-party data strategies, and offer creation — all aimed at boosting customer retention and lifetime value.
0
customers

UniOne Email API
Cost-effective API for sending transactional and marketing emails. We deliver billions of emails annually, and 99,88% reach their destinations successfully. At UniOne, we work round-the-clock to provide our customers with friendly and responsive support for their excellent email delivery experience. Send emails flawlessly with our robust Web API, easy-to-go SMTP API, and ready-to-use integrations.
0
customers

LOOPIX
tool help in email marketing
0
customers

Swift Missive
Swift Missive is an email-marketing tool for small businesses, bloggers, and influencers that offers the ability to create passive income streams via email marketing, without the bait-and-switch tactics most email service providers use.
0
customers

Vyral Affiliate Marketing App
Turn influential creators into your brand’s ambassadors — and reach more customers. Vyral helps brands connect with social media creators who want to promote their products in exchange for commission. Creators can discover a brand’s store, join as affiliates, and start marketing products using trackable referral links or discount codes. It simplifies the process of launching and managing affiliate campaigns directly within Shopify, without requiring content approval or management. Easily search for and invite creators to collaborate with your brand. Track sales and reward creators only when purchases happen. Find your ideal brand partners using built-in analytics.
0
customers

Zellor AI
Our AI powered shoppable video platform helps ensure you use the most engaging content to boost conversions and drive sales on your website. Easily add AI-powered UGC shoppable video carousels to your Shopify Product Page. Zellor AI automatically turns your TikTok, Instagram, or other UGC content into high-converting interactive shoppable videos that increase engagement, boost add-to-cart rates, and drive more sales.
0
customers

Intuit Mailchimp
The Mailchimpossibilities are endless when you create, automate, and optimize your marketing with Mailchimp.
0
customers

Insider
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.
0
customers

Iterable
Iterable is the top-rated AI-Powered Customer Communication Platform that enables brands like Redfin, Priceline, Calm, and Box to deliver joyful experiences with harmonized, individualized and dynamic cross-channel communications at scale. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: * Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. * Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). * Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: * Official Iterable website, Careers page: https://iterable.com/careers/ * Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur.
0
customers

Reelevant
Reelevant is the hyper-personalized customer experience solution that reconnects brands to people. We help brands dominate the last mile of the customer experience, where it all comes down to it. We trigger memorable brand moments while maximizing CLTV. To achieve this, we translate data into relevant content, created and synchronized in real time according to each customer lifecycle, at scale and across all touchpoints. Founded in 2018, Reelevant supports numerous customers including Carrefour, Décathlon, L'Oréal, Sandro, La FDJ, Engie, Leroy Merlin, Zadig&Voltaire.
0
customers

Movable Ink
Movable Ink empowers marketers with scalable, omni-channel personalization through data activation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Movable Ink is one of the fastest-growing SaaS companies in the U.S. and has been recognized by Inc. Magazine’s “Best Workplaces” (2022-2019) and Built In NYC’s “Best Places to Work” (2023-2018), as well as Inc. 5000, Crain's Fast 50, and Deloitte's Technology Fast 500. Headquartered in New York City, Movable Ink and its nearly 600 employees serve its global client base from operations throughout North America, Central America, Europe, Australia, and Japan.
0
customers

Brevo
All-in-one marketing platform offering email, SMS, WhatsApp, live chat, automation, and CRM with built-in abandoned cart recovery and post-purchase flows.
0
customers

Cordial
Cordial automates billions of data-driven, cross-channel messages to create lifetime customer connections for leading companies.
0
customers

Dotdigital
Dotdigital is a marketing personalization platform that helps you connect with your customers on the channels they know and love. Including: email, SMS, MMS, WhatsApp, website personalization and more. Follow us for industry updates, practical marketing tips, and martech best practice. We’re marketers too, so you’ll also get an honest, behind-the-scenes close-up of working in marketing and the occasional meme and marketing skit.
0
customers

Sinch
Sinch’s vision is to connect every business with every customer, everywhere in the world. With the industry’s most trusted foundation for intelligent customer communications, Sinch powers over 900 million customer interactions annually for more than 190,000 customers across the globe. Leading global companies, including AI innovators, rely on Sinch to strengthen customer relationships and deliver seamless experiences across messaging, email, and voice. Profitable since its founding in 2008, Sinch generated net sales of USD 3 billion (SEK 28.7 billion) in 2024 and has over 4,000 employees in more than 60 countries, with headquarters in Stockholm. Sinch is listed on Nasdaq Stockholm (XSTO: SINCH). Visit us at sinch.com.
0
customers

Aampe
Aampe’s agentic infrastructure enables product and marketing teams to build strong customer relationships by delivering continuously personalized experiences. Once deployed, Aampe’s agents continuously learn user preferences and optimize the delivery of messages and in-app experiences. For every user, Aampe assigns an agent that uses machine learning and human guidance to continuously learn about its client – the user – and decide what to deliver, when to deliver, and most importantly, whether or not to deliver in the first place. Built by a team of empathetic and experienced data scientists and engineers, Aampe serves marketing, growth, and product teams at consumer and prosumer technology companies. Aampe has successfully helped household brands across Europe, Asia, and North America to amp up their personalization game.
0
customers

Backstroke
Backstroke is an AI-powered email and SMS generator for retail and DTC brands.
0
customers

Breinify
Breinify is a powerful personalization engine that enables brands to create personalized digital experiences at an individual level across web, e-mail, SMS and app channels. Our solution is powerful, scalable and lightweight! We work with brands like BevMo!, Schwartzkopf, Hidden Valley Ranch, and Fresh Step to bring data science and predictive personalization into marketing campaigns. Our customers have seen quick results like 51% YoY online sales, 20x click rate, and 6x reaction rates within months of working with us. Our technology blends traditional machine learning and AI techniques with a complex temporal foundation so our engine can learn, react, and make extremely granular intelligent decisions that vary for each individual at any moment in time. Today, our AI has 100k+ distinct time-based patterns extracted to classify user behavior and our platform can be easily used with any marketing tool. Breinify was selected out of 1000s of startups to be a TC Disrupt 2016 Battlefielder. https://youtu.be/fX9dRmRJNCA Our team is led by passionate entrepreneur and CEO, Diane Keng and aPhD data scientist and CTO, Philipp Meisen.
0
customers

CleverTap
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Decathlon, Domino’s, Levis, Jio, Emirates NBD, Puma, Croma (A Tata Enterprise), Swiggy, SonyLIV, Axis Bank, AirAsia, TD Bank, Ooredoo, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDBTM – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale. Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta. For more information, visit clevertap.com and follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ X: https://twitter.com/CleverTap Facebook: https://www.facebook.com/clevertap Instagram: https://www.instagram.com/clevertapofficial/ Threads: https://www.threads.net/@clevertapofficial
0
customers

Datarize
Datarize is on a Global Mission to prove the potential for Business Growth by Utilizing Data, and help customers grow their E-Commerce Sales with Data-Driven SaaS solutions.
0
customers

Kickbox
Kickbox provides technology that promotes email best practices and improves inbox placement, including a full suite of deliverability monitoring and management tools. Our mission: to move email forward by ensuring customers with opt-in contacts get their messages delivered to the inbox, while helping prevent all the rest from hitting Send. Kickbox also offers solutions to separate low-quality addresses from high-value contacts. Quickly validate and verify your email lists by dropping your contacts directly into the Kickbox interface. We'll sort out the good, the bad, and the ugly. Verify email addresses at the point of sign-up within your application using our Real Time API. Get a head start with the Kickbox API libraries for Node.js, PHP, Python, and Ruby. Protect your reputation, increase open rates, and save money with Kickbox.
0
customers

Maestra.io
Maestra is an all-in-one marketing platform for DTC brands that helps personalize beyond email & SMS to drive +15% conversions. What’s included out of the box: - Real‐time CDP: unified profiles, identity resolution, calculated/custom fields, and product feeds - Omnichannel messaging: Email, SMS, MMS, RCS, push, messengers, chatbots, and ad-audience sync - Site & App personalization: pop‐ups, stories, banners/bars, surveys, and other dynamic blocks - Product personalization: recommendations, product quizzes, and product-feed images - Price personalization: loyalty bonuses, personal discounts, and referral systems - Analytics: reporting, segmentation, ad optimization, and attribution - White-glove service to ensure results and help brands get full value from the platform
0
customers

Monocle
AI-driven retention and lifecycle marketing with adaptive decisioning.
0
customers

SAP Customer Experience / Emarsys
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
0
customers

MessageGears
MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining the tech stack. Integrating with your internal data sources, we don’t move your data, copy it, or store it. We eliminate the need for both a traditional CDP and marketing clouds. Unlike other solutions, we decrease your tech debt and remove silos. Our technology gives martech and marketing teams direct access to customer and internal data, empowering them to craft hyper-personalized engagements instantly, efficiently, and creatively.
0
customers

Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
0
customers

Airship
Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable results at scale. For over 15 years, Airship has pioneered mobile innovation — with industry-first push notifications, mobile wallet passes, in-app messages, and now AI agents — delivering mobile expertise that’s unmatched across industries and global markets. Airship enables product and marketing teams to launch AI-powered, unified and personalized experiences across app and web, turning ordinary customer interactions into repeatable conversions. Thousands of top global brands trust Airship to deliver sustainable revenue growth, lasting loyalty, and meaningful impact.
0
customers
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