Richpanel
💬CX & SupportSelf-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases.
Richpanel Overview
Automate Ecommerce Support With Self-Service Experiences: Richpanel helps ecommerce brands automate customer support through powerful self-service portals and an integrated help desk. Resolve Common Issues in Real Time: With Richpanel's self-service portal, customers can find answers to common questions—order status, returns, refunds, account issues. Unified Help Desk for Support Teams: Richpanel consolidates customer conversations and data into a single workspace for support agents.
Richpanel Key Highlights
- ✅Real-time automation eliminates friction and speeds resolution
- ✅24/7 customer availability
- ✅Reduces support agent workload
- ✅Consolidates channels and customer data
- ✅Scales with brand growth
Richpanel Pricing
Richpanel's Base plan starts at $9/month, including email, chat, and social channels, with the Pro plan at $60/month adding automations and macros for up to 3 users.
Basic
Not specified
- Sidekick AI
- Live Chat
- Customer Profile
- Automation Rules
- Conversations Reports
- Integrations
Best Option
Not specified
- Sidekick AI
- Social Media Moderator AI
- Live Chat
- Customer Profile
- Automation Rules
- Conversations Reports
Interested in Richpanel?
Let us help you evaluate if Richpanel is the right fit for your brand.