Help Scout
💬CX & Support1,187 installs4.6/5(18 reviews)
Customer communication platform with shared inbox, knowledge base, and live chat.
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Help Scout Overview
Helpscout is a customer-centric customer support solution. Use it to connect multiple emails to one single platform and collate all customer queries in one place. Build an extensive database of customer how-to's and resources, and dynamically share those resources via a sleek chat bot.
Help Desk
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Help Scout Pricing
Standard plan starts at $22/month and includes a beacon help widget and automated workflows, while the Pro plan at $65/month adds AI Drafts and tiered discounts.
Basic
$22/month
- 50 Contacts per Month
- Inbox with All Channels
- Docs Knowledge Base
- Help Widget with AI Answers
- Unlimited AI Drafts
- Basic Reporting
Standard
$65/month
- 100 Contacts per Month
- Multiple Inboxes and Docs Sites
- API and 100+ Integrations
- Advanced Reports
- CSAT Ratings
- Customer Properties
Professional
Not specified
- 100 Contacts per Month
- Salesforce, Jira, HubSpot Apps
- Custom Fields
- Advanced Permissions
- Advanced Views & Workflows
- Restricted Docs Sites
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