EntreeKey
Chatra logo
5 installs

Live chat and chatbot platform for eCommerce customer engagement.

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Chatra Overview

Chatra adds live chat functionality to your Shopify store, enabling real-time communication with your customers. Provide instant support, answer questions, and assist customers throughout their shopping journey to enhance their experience. Improve customer satisfaction and boost conversions with Chatra's user-friendly live chat tools.

Help Desk

Chatra Key Highlights

  • Real-time customer communication
  • Instant support provision
  • Multi-channel messaging (Instagram, Facebook, live chat)
  • Visitor information tracking
  • Customizable operating hours
  • Agent group management
  • Chat analytics and reporting
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Chatra Pricing

Tiered plans starting from a free tier up to professional levels.

Basic

Free

  • Up to 20 conversations/month
  • Live chat
  • Offline contact form bot
  • Most features included

Essential

Not specified

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook Chat
  • Realtime visitor list
  • Visitor info

Professional

Not specified

  • All Essential features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations

Interested in Chatra?

Let us help you evaluate if Chatra is the right fit for your brand.