Rep AI

Rep AI is a ChatGPT-powered conversational AI chatbot designed for eCommerce stores. It acts as a 24/7 AI sales concierge, guiding shoppers, recommending products, answering questions, and resolving support inquiries. Rep AI solves critical pain points like abandoned carts, low conversion rates, and customer support bottlenecks by engaging disengaged shoppers and providing instant, personalized assistance. Rep AI uses proprietary Behavioral AI to identify when shoppers are about to leave and proactively engages them, increasing conversions by up to 3x compared to traditional pop-ups. The platform learns product catalogs and brand voice to provide tailored recommendations and seamless shopping experiences, handling FAQs, order management, and promotions. Rep AI captures customer interactions to provide actionable insights on shopper behavior, drop-off reasons, and product performance.