Order Protection
⚙️OperationsShipping protection that covers lost, stolen, and damaged orders.
Order Protection Overview
Order Protection optimizes the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection. Shoppers can easily add order protection to their cart or during checkout, and if any issues arise, our 24/7 support team resolves them in less than an hour, with approved claims receiving a refund or reshipment. From theft and damage to lost or missing packages and much more, we've got you covered.
Order Protection Key Highlights
- ✅24/7 customer support team resolving issues in under one hour
- ✅Shipping protection covering theft, damage, loss, and missing packages
- ✅Quick claim resolution with refund or reshipment options
- ✅Reduces customer service tickets and increases profitability
- ✅Easy integration into cart and checkout experiences
Order Protection Pricing
Order Protection's Core plan is $2/month, offering 24/7 claims support, custom widget styling, and protection thresholds. The Protect+ plan is $5/month, and the Enterprise plan is $30/month.
Core
$2/month
- 30-Day Trial
- Best for GMV $2M-$5M
- Free 24/7 Claims Support
- Custom Widget Styling & Placement
Protect+
$5/month
- 60-Day Trial
- Best for GMV $5M-$30M
- Revenue Share
- 24/7 Brand Support
- Branded Claims Portal
- SMS Support
Enterprise
$30/month
- 90-Day Trial
- Best for GMV $30M-$100M+
- Custom Macros
- White Labeled Service
- Private API Access
- Custom Integrations
Interested in Order Protection?
Let us help you evaluate if Order Protection is the right fit for your brand.